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Title
[ICT220] R B Out of Balance
2021-02-02 11:11
Category
CREDIT CARD
Writer
soonsukkwon
RBOUT of Balance (Ingenico ICT220)
Terminal Display
Actions
1
Elavon
Press "8" (You need to print out the daily total report)
2
1-Reports Menu
2-Reprint
Press "1"
3
1-Detail
2-Summary
3-Clerk
4-EMV Report
Press "2"
4
Call Elavon (1-800-819-6019) and ask rep to Force Close the batch (If tip exist, you need all 16 digits card number and expiration date)
5
Elavon
Press "#"
6
Enter Manager
Password
Press "1234567F", then Press "ENTER"
7
0-Reports Menu
1-Clerk Menu
2-Batch Menu
3-Setup Menu
Press "2"
8
1-Batch Totals
2-View History
3-Delete Batch Online
4-Delete Batch
Press "4"
9
Delete Batch
Yes NO
Press "F1"
10
1-Batch Totals
2-View History
3-Delete Batch Online
4-Delete Batch
Keep pressing Red Button to go back initial Screen
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